Account & websites
Sign-in, profiles, saved sites, and monitoring.
Do I need an account to run an audit?
No. Guests can run a limited homepage audit (about 10 pages, short crawl). A free Starter account saves history and PDF export. Full plan page limits unlock only after you save a website and verify ownership with DNS TXT, not from signup alone.
How do I add a website to my dashboard?
Sign in, open Dashboard → Websites, and add the site URL. You can audit immediately while unverified at a limited page allowance. Verify ownership with a DNS TXT record to unlock your plan’s full crawl limit, then enable monitoring or page exclusions on Business/Agency.
Why do I need to verify my website?
Saved sites stay unverified until you prove you control the host. Unverified sites can still audit at a limited page cap (about 10 pages on Starter/Business; about 100 pages on a saved Agency site). After DNS TXT verification, audits unlock your plan’s full crawl limit; monitoring and page exclusions require a verified Business or Agency site.
How do I verify website ownership?
Open the website detail page and follow Verify ownership: add a TXT record with value wpaq-site-verification=<token> at your hostname, apex domain, or _wpaq-verify.<apex>. Then click Verify DNS record. Full steps: /support/how-to/verify-website-ownership.
What is monitoring?
On Business and Agency, monitoring runs scheduled audits and can email you when health scores drop or new high-severity issues appear. Configure it from your website detail page after the site is DNS-verified. Unverified sites cannot enable monitoring.
How long is audit history kept?
Retention is per website. Starter keeps audits for about 3 months. Business keeps audits for about 18 months. Agency keeps audits for about 36 months. Guest/anonymous reports are removed after about 7 days. Content Quality and Conversion Audit reports are kept, but their screenshots and evidence images are removed once they pass your plan window.
Can I exclude pages from an audit?
Yes on verified Business and Agency sites. Open the website detail page and add page exclusion rules (for example paths that contain /cart). Exclusions are not available on Starter or while a site is unverified.
How do I change my email or timezone?
Open Dashboard → Profile. You can update your display name and timezone there. Email changes may require verification before they take effect.
How do I delete my account?
Open Dashboard → Profile and use Delete account. Confirm with your password (or, for Google-only accounts, by typing your email). The account is deactivated immediately and permanently purged after 30 days — sign in again during that window to restore it. On a paid plan, downgrade to the Starter (free) plan first; API keys are revoked as soon as deletion is scheduled.